Privacy Policy 

Privacy Policy – VSG Appliances

Effective: Oct 1st, 2025

At VSG Appliances, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your information.

1. Information We Collect

We may collect information you provide directly to us, including:

Name, email, phone number, and billing information

Appliance and service details

Payment information for services rendered

We may also collect technical information automatically via our website or online booking tools, such as your IP address, browser type, and usage data.

2. How We Use Your Information

We use your information internally to:

Provide and manage appliance repair services

Process payments

Schedule appointments and communicate with you

Improve our services and customer experience

3. Sharing With Third Parties

We do not sell your personal information.

However, we use third-party service providers such as Squarespace, Square, Clover, and other payment or booking platforms to facilitate our services. These third parties may have their own privacy practices. VSG Appliances is not responsible for third-party handling, storage, or use of your data.

By using our website or booking services, you consent to the collection, use, and sharing of your information as described in this policy.

4. Security

We implement reasonable administrative, technical, and physical measures to protect your information from unauthorized access, disclosure, or alteration.

5. Your Choices

You can:

Opt out of marketing communications

Request access to, correction of, or deletion of your personal information by contacting us directly

6. Data Retention

We retain personal information only as long as necessary to provide services, comply with legal obligations, or enforce our agreements.

7. Limitation of Liability

VSG Appliances is not responsible for the practices of third parties or any data breaches outside our control.

8. Changes to This Policy

We may update this Privacy Policy at any time. The most current version will always be available on our website or upon request.

9. Contact

For questions regarding this Privacy Policy or your personal information, contact:

VSG Appliances: VSGAppliances@gmail.com